Our commitment to protecting your data rights under UK GDPR
Last updated: January 2024
tranquil-reach is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we process personal data and your rights under these regulations.
tranquil-reach acts as the data controller for personal information collected through this website and in the course of providing our consultancy services.
Contact details:
tranquil-reach
Baltic Creative Campus
49 Jamaica Street
Liverpool L1 0AH
Email: [email protected]
You have the right to be told how your personal data will be used. This information is provided through our Privacy Policy and this GDPR page, as well as at the point of data collection.
You can request a copy of all personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond within one month of receiving your request.
If you believe any data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it. We will respond within one month.
Also known as the right to be forgotten, you can request that we delete your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or when you withdraw consent.
You can ask us to limit how we use your data in certain situations, such as while we verify the accuracy of data you have challenged.
Where we process your data based on consent or contract, you can request that we provide your data in a structured, commonly used, machine-readable format.
You can object to the processing of your personal data in certain circumstances, particularly where we process data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.
To exercise any of your data protection rights, please contact us at [email protected]. We may need to verify your identity before processing your request.
We will respond to all valid requests within one month. In complex cases, we may extend this by up to two additional months, but we will inform you of any extension within the initial one-month period.
We only process personal data when we have a valid lawful basis. The lawful bases we rely on are:
We adhere to the data protection principles set out in UK GDPR:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights, we will also notify you directly without undue delay.
If you are dissatisfied with how we have handled your personal data or any request you have made, you can raise a complaint with us first at [email protected].
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR information periodically to reflect changes in our practices or legal requirements. Please check this page regularly for updates.